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Construction > Quality Assurance > Quality Assurance PolicyWe will achieve outstanding levels of customer satisfaction by: Conforming to our customer's requirements Preventing defects Always producing the right results, the first time. Attaining World Class Operation Standards and ISO 9001/9002 certification through continuous improvement, driven by a systems based management approach consisting of five basic elements: Customer Focus Safety, Health and Environment (SHE) Quality Training Presentation/housekeeping Kenneth M. Black President Quality Assurance Policy Safety, Health and Environment Policy (SHE) Emergency Response |
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